January 13, 2026
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A Comprehensive Guide to Arrival Procedures at Ha Long City’s International Airport (VDO) and Expedited Entry Services

This document provides a comprehensive overview of the arrival procedures at Ha Long City’s International Airport (Van Don), designated by IATA code VDO and ICAO code VVVD. The information presented herein aims to facilitate a seamless and efficient entry into Vietnam for international visitors. Moreover, this guide presents the Expedited Entry Service at Ha Long City’s International Airport as a strategic solution designed to optimize the immigration process and enhance the overall arrival experience.

Pre-Arrival Preparations for Ha Long City’s International Airport – Van Don

Effective preparation is paramount for an unhindered international arrival. Prior to embarking on travel to Ha Long City, it is imperative to ensure the following documentation and information are meticulously organized:

Passport Validity

Confirmation of passport validity for at least six months beyond the intended date of entry into Vietnam is essential. Many nations additionally require several blank pages within the passport for official stamps. Verification of these specific requirements is advisable to preclude any potential complications upon arrival.

Visa Requirements

The determination of the requisite visa status for entry into Vietnam must be completed well in advance of travel. Categories of visitors typically include e-visa holders, visa-exempt individuals, and those requiring a visa-on-arrival. Each classification necessitates adherence to distinct protocols:

👉 E-visa Holders: Individuals who have successfully procured an e-visa are required to possess a printed copy of their e-visa approval letter. This document is a mandatory submission at the immigration checkpoint.

👉 Visa-Exempt Visitors: Verification of eligibility for visa-free entry into Vietnam, including the maximum permissible duration of stay, is necessary. Although a pre-obtained visa is not required, passage through the immigration checkpoint remains obligatory.

👉 Visa-on-Arrival Holders: This particular category mandates the most extensive preparation prior to arrival. Required documentation includes:

  • A printed copy of the Visa Approval Letter: This document must be obtained online before departure to Vietnam. It functions as an official authorization to collect the visa upon arrival, rather than constituting the visa itself.
  • A completed NA1 form: This visa application form should be accurately filled out in advance of arrival. The form is available for download at https://www.vietnamimmigration.org/wp-content/uploads/2019/11/Vietnamese-visa-application-form-Form-NA1.pdf.
  • A passport-sized photograph (4×6 cm): This photograph must be affixed to the completed NA1 form. Adherence to standard passport photo specifications (e.g., white background, clear focus, absence of shadows) is critical.
  • Cash for the visa stamping fee: A fee of US$ 25 is required for a single-entry visa, or US$ 50 for a multi-entry visa. It is imperative to possess these funds in either United States Dollars (USD) or Vietnamese Dong (VND), as Automated Teller Machines (ATMs) are not available within the visa-on-arrival processing area at Van Don Airport.

In instances where a passport-sized photograph, sufficient cash, or assistance with the NA1 form is required, the Expedited Entry Service at Ha Long City’s International Airport offers on-site assistance upon arrival.

Accommodation and Travel Itinerary

While not consistently mandated for presentation at immigration, the availability of detailed accommodation reservations and onward travel plans may expedite the processing if requested by immigration officials. This includes confirmations for hotel bookings, flight itineraries, and any pre-arranged tour engagements.

Customs Regulations

A thorough understanding of Vietnam’s customs regulations pertaining to permissible and restricted items, currency declarations, and dutiable goods is advised. Compliance with these regulations can prevent delays and complications during the customs inspection.

Travel Insurance

The procurement of comprehensive travel insurance is highly recommended. Such policies typically provide coverage for medical emergencies, trip cancellations, lost baggage, and other unforeseen contingencies.

Overview of Ha Long City’s International Airport – Van Don (IATA: VDO, ICAO: VVVD)

Ha Long City’s International Airport, formally designated as Van Don International Airport (IATA: VDO, ICAO: VVVD), serves as a pivotal entry point to Quang Ninh province and the renowned Ha Long Bay. Inaugurated in late 2018, this facility holds the distinction of being Vietnam’s inaugural privately developed airport, thereby demonstrating advanced infrastructure and operational efficiencies.

1. Terminal Facilities:

Van Don International Airport features a singular, contemporary passenger terminal. The terminal’s design incorporates a two-story configuration, although certain specialized areas, such as VIP lounges, may extend to a third level.

  • Ground Floor: This level is dedicated to the arrival hall, baggage reclaim facilities, baggage handling operations, and initial passenger processing areas. It accommodates four baggage carousels.
  • First Floor (Upper Level): This floor encompasses the check-in counters (comprising 31 stations for efficient processing), security screening checkpoints, departure lounges, various dining establishments, and retail outlets for souvenirs.

The terminal’s architectural design is notable, integrating verdant spaces, Koi fish ponds, and suspended gardens, which collectively contribute to a congenial and tranquil environment for travelers.

2. Geographic Location:

Van Don International Airport is strategically situated in Doan Ket Commune, Van Don District, Quang Ninh Province, Vietnam. Its precise coordinates place it in proximity to Cai Rong town and the Ha Long – Van Don – Mong Cai expressway.

  • The airport is approximately 60 kilometers from the Ha Long City center via the expressway.
  • It is located approximately 20 kilometers from Cam Pha City.
  • The distance to Hanoi is approximately 200 kilometers.

3. Ground Transportation to Ha Long City Center:

Upon arrival at VDO, travelers possess several viable options for transit to Ha Long City:

  • Bus Services: The airport provides complimentary shuttle bus services. Passengers may seek routes identified as 14A (serving the Lan Be Flower Park entrance) and 14B (serving the Sun World Complex HaLong entertainment area). These services typically operate with a frequency ranging from 30 to 90 minutes. It is advisable to confirm schedules or make advance reservations via the provided hotline of the operating bus company (e.g., Phuc Xuyen: 1900 6799 or 02033 827 827). The estimated travel duration for these routes is between 1 and 1.5 hours.
  • Taxi Services: Taxis are readily available outside the terminal. Reputable operators include Van Don, Long Khanh, Quang Vinh, and Quang Minh taxi companies. The estimated fare for a standard 4-seater taxi to Ha Long City ranges from 600,000 VND to 800,000 VND (equivalent to approximately US$ 25-35), with a travel time of approximately 45-60 minutes. It is prudent to confirm the fare prior to commencement of the journey or ensure that the meter is utilized.
  • Private Car Transfers: Numerous tour operators and accommodation providers facilitate pre-booked private car transfer services, which offer a direct and seamless pick-up at the airport. This option is frequently regarded as the most comfortable and direct mode of transport, particularly for travelers with substantial luggage or those in group configurations.

The airport further augments passenger comfort by providing amenities such as complimentary Wi-Fi access, mobile device charging stations, and potable water.

Arrival Procedures for E-Visa Holders and Visa-Exempt Visitors at Ha Long City’s International Airport

For individuals entering Vietnam with an e-visa or under visa-exempt status, the arrival process at Ha Long City’s International Airport is generally streamlined. The procedural sequence is as follows:

  1. Immigration Checkpoint: Upon disembarkation from the aircraft, the initial stage involves presentation at the immigration checkpoint. Here, individuals will present their passport and, for e-visa holders, a printed copy of the e-visa approval letter, to the immigration officer. The officer will undertake verification of identity, review travel documentation, and affix the requisite entry stamp within the passport. It is at this juncture that protracted queues are commonly encountered, a universal phenomenon at international airports, and Ha Long City constitutes no exception; however, mechanisms exist to mitigate such delays.
  2. Baggage Claim: Subsequent to clearing immigration, individuals should proceed to the baggage claim area. Identification of the appropriate carousel displaying the flight number is necessary for the retrieval of checked luggage.
  3. Customs Inspection: Upon collection of baggage, progression to the customs inspection point is required. Individuals with no declarable items may typically utilize the “Green Channel.” Conversely, those transporting goods subject to declaration must proceed via the “Red Channel” and present said items to the customs officer.
  4. Airport Exit and onward Travel: Following successful completion of customs formalities, individuals may exit the airport into the main arrival hall. Here, various transportation options to accommodations or pre-arranged meeting points are available. At this stage, entry into Vietnam is formally accomplished.

Considerations for E-Visa Holders and Visa-Exempt Visitors at Ha Long City’s International Airport

The primary challenge for e-visa holders and visa-exempt visitors often manifests at the Immigration Checkpoint, where potential delays may occur. Detailed information regarding the Expedited Entry Service, which addresses this concern, is provided in subsequent sections.

Arrival Procedures for Visa-on-Arrival Holders at Ha Long City’s International Airport

For individuals seeking a visa-on-arrival, the process includes an additional critical step prior to immigration. The sequential navigation through the airport is outlined as follows:

  1. Landing Visa Counter (Visa-on-Arrival Counter): Immediately upon arrival at Ha Long City’s International Airport, individuals must first proceed to the Landing Visa Counter. This location is typically clearly signposted as “Visa on Arrival” or “Landing Visa.” At this counter, the following documents must be submitted:
    • Passport
    • Printed Visa Approval Letter
    • Completed NA1 form with an affixed passport-sized photograph
    • Cash for the visa stamping fee (US$ 25 for single-entry, US$ 50 for multi-entry)
  2. At this counter, immigration officials will review the submitted documentation, verify the approval letter, and affix the visa stamp directly into the passport. This particular stage may frequently involve considerable waiting periods, as multiple passengers may be simultaneously processing their visas.
  3. Immigration Checkpoint: Subsequent to successfully obtaining the visa at the Landing Visa Counter and its endorsement within the passport, individuals will then proceed to the standard immigration checkpoint, mirroring the process for e-visa and visa-exempt travelers. At this point, the immigration officer will conduct final verifications and formally authorize entry into Vietnam. This also represents another potential point for queue formation.
  4. Baggage Claim: Following clearance at both the Landing Visa Counter and Immigration, individuals should proceed to the baggage claim area to retrieve their checked luggage.
  5. Customs Inspection: Analogous to other traveler categories, passage through customs is required. Any items subject to declaration must be presented accordingly.
  6. Airport Exit and Onward Travel: With all formal procedures concluded, individuals are then authorized to exit the airport and commence their travel within Vietnam.

Considerations for Visa-on-Arrival Holders at Ha Long City’s International Airport

The visa-on-arrival procedure at Ha Long City’s International Airport incorporates an additional phase that is susceptible to prolonged waiting periods: the Landing Visa Counter. This is the designated location for the physical issuance of the visa. Should an individual arrive without a pre-completed NA1 form, a compliant passport-sized photograph, or the precise cash amount for the stamping fee, this procedural step can become considerably more intricate and taxing.

Furthermore, even after the successful acquisition of the visa, the potential for extensive queues at the subsequent Immigration Checkpoint persists. The aggregate time expended in navigating these preliminary stages can significantly diminish available travel time. Consequently, the Expedited Entry at Ha Long City’s International Airport service offers notable advantages for visa-on-arrival holders, as it streamlines both the visa collection and the immigration processes.

Expediting Immigration Clearance at Ha Long City’s International Airport

Protracted queues at immigration constitute a common source of inconvenience for international travelers. At Ha Long City’s International Airport, a mechanism exists to bypass these queues entirely and experience a facilitated arrival. This mechanism is the Expedited Entry at Ha Long City’s International Airport service.

For both e-visa holders/visa-exempt visitors and visa-on-arrival holders, the immigration checkpoint represents a mandatory phase that may lead to substantial delays. The aforementioned service is specifically engineered to mitigate this waiting period by granting priority access. Upon utilization of the Expedited Entry Service, a dedicated team will greet the arriving individual and provide direct escort through the priority lanes at the immigration checkpoint. This specialized access ensures progression to the forefront of the queue, thereby circumventing standard waiting lines. This constitutes the definitive method for circumventing queuing at this pivotal stage, resulting in considerable time and energy savings.

Operational Protocol of the Expedited Entry Service at Ha Long City’s International Airport

The Expedited Entry at Ha Long City’s International Airport service is designed to maximize convenience and efficiency, accommodating all categories of international visitors:

For E-Visa Holders and Visa-Exempt Visitors:

  1. Meet and Greet: Upon arrival at Van Don International Airport, a professional representative of our team will be positioned for rendezvous, typically located immediately outside the aircraft gate or at a pre-designated meeting point within the arrival hall, bearing signage with the traveler’s name.
  2. Priority Lane Escort: The individual will be promptly escorted through the priority lanes at the immigration checkpoint. This dedicated access facilitates direct progression, effectively bypassing standard queuing procedures.
  3. Expedited Processing: Our team will provide assistance in presenting the required documentation (passport, e-visa) to the immigration officer, ensuring a swift and unencumbered review process.
  4. Airport Assistance: Subsequent to immigration clearance, our team is available to guide individuals to the baggage reclaim area and provide assistance through customs procedures, as required, prior to departure from the airport.

For Visa-on-Arrival Holders:

  1. Meet and Greet with Pre-Arrival Assistance (if applicable): Analogous to other traveler categories, our team will greet the arriving individual. Crucially, if advance notification has been provided regarding the absence of a passport-sized photograph, cash for the stamping fee, or an uncompleted NA1 form, our team will be prepared to render immediate assistance with these prerequisites upon arrival. This may include guidance in completing the form and provision of solutions for photographic or financial requirements, if pre-arranged.
  2. Priority Visa Collection at Landing Visa Counter: Our team will then direct the individual to the Landing Visa Counter. They will facilitate the submission of all necessary documents (passport, approval letter, NA1 form, stamping fee) and oversee the process of visa endorsement within the passport, often leveraging priority channels to minimize processing time.
  3. Escort to Immigration Priority Lane: Once the visa has been affixed, the individual will be immediately escorted to the priority lanes at the immigration checkpoint, consistent with the procedure for e-visa holders.
  4. Expedited Immigration Check: Our team will ensure a rapid and efficient final immigration verification.
  5. Comprehensive Airport Assistance: Following immigration, our team will provide assistance with baggage reclaim and customs, thereby ensuring a seamless transition before the individual exits the airport.

In essence, the service functions as a dedicated concierge, guiding individuals through the most time-intensive segments of the airport arrival process, with a paramount focus on expedition, efficacy, and traveler comfort.

Advantages of Utilizing the Expedited Entry Service at Ha Long City’s International Airport

The decision to utilize the Expedited Entry Service at Ha Long City’s International Airport confers a multitude of advantages that significantly enhance the overall travel experience:

  1. Substantial Time Savings: This benefit is often considered paramount. By circumventing extended waiting periods at both the Landing Visa Counter (for visa-on-arrival) and the Immigration Checkpoint, a considerable amount of time is preserved. This allows individuals to proceed to Ha Long Bay or their designated accommodation with greater expediency, thereby maximizing their allotted travel duration.
  2. Mitigation of Stress and Fatigue: International travel can inherently be fatiguing. The imposition of protracted queues and administrative complexities following an extensive flight exacerbates traveler stress. This service alleviates such burdens, enabling individuals to experience a more relaxed and rejuvenated arrival.
  3. Enhanced Comfort and VIP Treatment: Individuals receive personalized attention from our professional personnel. Being guided through priority lanes affords a distinguished experience, contributing to a smoother and more comfortable commencement of the journey.
  4. Streamlined Visa-on-Arrival Process: For visa-on-arrival holders, this service represents a transformative element. Our team assumes responsibility for the often-cumbersome visa collection process, including the provision of assistance with missing documentation such as photographs or currency, thereby ensuring efficient handling of all requirements.
  5. Heightened Peace of Mind: The assurance of a seasoned team to navigate arrival formalities instills significant peace of mind. Concerns regarding unfamiliar procedures or potential linguistic barriers are effectively obviated.
  6. Professional Expertise: Our team possesses comprehensive knowledge of airport protocols and immigration mandates. They are equipped to promptly address any minor issues that may arise, facilitating an uninterrupted transition.
  7. Suitability for Diverse Travelers: This service is highly advantageous for a broad spectrum of travelers, including first-time visitors, families (particularly those with young children or elderly companions), business travelers with stringent schedules, and individuals who prioritize efficiency.
  8. Direct Transit to Destination: Expedited processing enables quicker transit from the aircraft to chosen ground transportation and ultimately to the intended destination in Ha Long City.

In summary, the Expedited Entry Service fundamentally transforms a potentially arduous airport arrival into an expeditious, agreeable, and efficient initiation of the Vietnamese travel experience.

Procedures for Booking the Expedited Entry Service at Ha Long City’s International Airport

The booking process for the Expedited Entry Service at Ha Long City’s International Airport is designed for simplicity and convenience. While specific steps may exhibit minor variations depending on the booking platform utilized, the general procedure entails:

  1. Accessing the Official Service Provider’s Website: The most dependable method for booking involves direct engagement with reputable providers, such as Vietnamimmigration.org.
  2. Service Selection: Identification and selection of the “Expedited Entry Service” or “Fast-Track Airport Service” specifically designated for Ha Long City’s International Airport (Van Don – VDO) are required.
  3. Provision of Travel Details: Applicants will be prompted to input their flight specifics (airline, flight number, arrival date and time), personal information as it appears on their passport, and their visa classification (e-visa, visa-on-arrival, or visa-exempt).
  4. Indication of Special Requirements: For visa-on-arrival holders anticipating the need for assistance with the NA1 form, a passport-sized photograph, or cash for the stamping fee, it is imperative to select these options or explicitly communicate them during the booking process. This enables our team to be adequately prepared for the individual’s arrival.
  5. Confirmation and Remuneration: A meticulous review of all provided details is recommended prior to proceeding with payment. Secure payment methods, such as PayPal (which includes buyer protection), are typically available.
  6. Receipt of Confirmation: Following successful booking and payment, a confirmation email will be dispatched, containing all pertinent details, including meeting instructions for Ha Long City’s International Airport. It is advisable to maintain accessible copies of this confirmation, both in digital and printed formats.

Advance booking is strongly recommended to guarantee availability, particularly during periods of peak travel.

Assurance of Booking Safety through vietnamimmigration.org for Expedited Entry Service

When considering a service involving sensitive travel documentation and airport protocols, the attributes of trust and reliability are paramount. Individuals can be assured that booking the Expedited Entry Service at Ha Long City’s International Airport through vietnamimmigration.org constitutes a secure and dependable choice, substantiated by a robust operational history and transparent policy frameworks:

  • Extensive Operational Experience: Vietnamimmigration.org has maintained a recognized presence in this sector for over 15 years, with its domain actively functioning since 2008. This extensive tenure indicates a profound understanding of the intricacies of Vietnamese immigration procedures. The long-standing operational history can be independently verified by reviewing the whois record at https://www.whois.com/whois/vietnamimmigration.org/.
  • 100% Money-Back Guarantee Policy: The commitment to customer satisfaction is further underscored by Vietnamimmigration.org’s 100% money-back guarantee. This policy serves as an affirmation of confidence in their service delivery. The refund policy is available for reference at https://www.vietnamimmigration.org/refund-policy/.
  • Secure Payment Processing via PayPal with Buyer Protection: The integration of PayPal as a payment option introduces an additional layer of security. PayPal’s comprehensive buyer protection policy safeguards financial transactions, providing recourse in the improbable event of a dispute. Further details regarding PayPal’s buyer protection are accessible at https://www.paypal.com/vn/webapps/mpp/paypal-buyer-protection.
  • Positive Customer Endorsements: Objective validation of reliability and service quality is provided by customer testimonials. Positive reviews on independent platforms, such as Sitejabber, offer real-world evidence of satisfactory experiences: https://www.sitejabber.com/reviews/vietnamimmigration.org.

Collectively, these factors establish vietnamimmigration.org as a reputable and secure platform for booking the Expedited Entry Service, enabling travelers to focus on their journey without undue concern regarding arrival processes.

Recommendations for a Streamlined Arrival at Ha Long City’s International Airport

In addition to considering the Expedited Entry Service at Ha Long City’s International Airport, adherence to the following general recommendations will contribute to a more efficient and comfortable arrival experience:

  • Thorough Document Verification: Prior to departure for the airport, and again before boarding the flight, it is essential to ensure that all requisite documents—passport, visa (or e-visa approval letter), and any other necessary credentials—are readily accessible. Retention of these documents within a dedicated travel wallet or pouch is advisable.
  • Accessibility of Essential Information: Maintain readily available copies, whether in printed or digital format, of your flight itinerary, accommodation bookings, and critical contact numbers, including that of your Expedited Entry Service provider.
  • Appropriate Attire: Selection of comfortable clothing and footwear is recommended for optimal ease during extended flights and airport navigation.
  • Hydration and Rest: International travel can induce fatigue. Adequate hydration and sufficient rest during the flight are crucial to mitigate the effects of jet lag.
  • Strategic Packing: Where feasible, consideration of carry-on luggage only may allow for bypass of baggage reclaim; however, this may not be practical for extended trips.
  • Currency Acquisition: Although ATMs are present within the primary airport concourse, if Vietnamese Dong (VND) is required for immediate expenses or visa stamping (for Visa on Arrival), it is advisable to carry small denominations from one’s home country or exchange a limited amount prior to departure.
  • Bank Notification: It is prudent to inform your financial institution of your travel plans to Vietnam to prevent potential suspension of credit or debit cards due to atypical transaction patterns.
  • Offline Digital Resources: The installation of offline map applications or translation software on a mobile device can prove invaluable for navigation and communication, particularly if reliance on local transportation is anticipated.
  • Cultivation of Patience and Politeness: Even with the utilization of expedited services, unforeseen circumstances may arise. A demeanor characterized by politeness and patience can facilitate the resolution of any emergent issues.
  • Utilization of Airport Amenities: Take advantage of the complimentary Wi-Fi, charging stations, and other facilities available at Van Don Airport during any waiting periods.

By adhering to these recommendations and acknowledging the substantial advantages offered by the Expedited Entry Service, individuals can anticipate a comfortable and efficient arrival at Ha Long City’s International Airport, thereby establishing an optimal foundation for their memorable Vietnamese journey.

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