November 21, 2023
Vietnam e-visa

Vietnam e-Visa for Cuban Citizens: Guide to Successful Application

Vietnam has made it easier for international travelers to obtain visas through its e-visa program. However, it’s important to note that not all applications are approved. The government evaluates each application based on its own criteria, which can sometimes lead to rejections. To avoid potential frustration and uncertainties, Cuban citizens applying for a Vietnam e-visa may want to consider hiring an agency. In this article, we will discuss how Cuban citizens can increase their chances of a successful e-visa application, find hassle-free options, and obtain an urgent visa if needed.

Are Cuban Citizens Exempted from Vietnam Visa?

No, Cuban citizens are not exempted from obtaining a visa before traveling to Vietnam. To enter Vietnam, Cuban citizens are required to apply for a visa in advance. However, the good news is that the Vietnam e-visa is a convenient and efficient option available for Cuban passport holders.

Are Cuban Citizens Eligible to Apply for a Vietnam E-visa?

Yes, Cuban citizens are eligible to apply for a Vietnam e-visa. The Vietnamese government, through the resolution number 127/NQ-CP, has made the e-visa available to passport holders of all countries and territories, including Cuba. This means that Cuban citizens can take advantage of this simplified and streamlined process to obtain their visa online.

Benefits of the Vietnam E-visa for Cuban Citizens

  1. Convenient Application Process: With the Vietnam e-visa, Cuban citizens can apply online, eliminating the need to visit a physical embassy or consulate. The application process is simple, user-friendly, and can be completed from the comfort of your own home.
  2. Cost-Effective Option: The e-visa is a cost-effective choice for Cuban travelers. Compared to traditional visa options, the e-visa offers a more budget-friendly alternative, making it an attractive option for those looking to save money on visa fees.
  3. Multiple Entry Possibilities: The Vietnam e-visa allows for both single and multiple entries. This means that Cuban citizens can enter and exit Vietnam multiple times within the validity period of the e-visa, which is up to 90 days. This flexibility is particularly beneficial for those planning to explore neighboring countries or returning to Vietnam during their trip.
  4. Convenient Entry and Exit Points: The e-visa grants access to various entry and exit points in Vietnam. With 13 airports, 16 land border gates, and 13 sea border gates included in the e-visa program, Cuban travelers have a wide range of options to choose from. This ensures convenience and flexibility when it comes to planning your itinerary.
  5. Time-Saving: Traditional visa processes can be time-consuming, requiring multiple visits to embassies or consulates. The Vietnam e-visa saves valuable time by simplifying the application and approval process. You can apply for your e-visa online, receive your approved visa via email, and present it upon arrival in Vietnam.
  6. Transparency and Security: The e-visa system ensures transparency and security throughout the application process. You can rest assured that your personal information is protected, and the visa approval is handled efficiently by the Vietnamese immigration authorities.

How Much Does it Cost for Cuban Citizens to Get an E-Visa to Vietnam?

The Vietnam e-visa fees for Cuban citizens are as follows:

  1. US$25 for a single-entry e-visa valid for up to 30 days.
  2. US$50 for a multiple-entry e-visa valid for up to 30 days.
  3. US$25 for a single-entry e-visa valid for up to 90 days.
  4. US$50 for a multiple-entry e-visa valid for up to 90 days.

Please note that these fees are subject to change, so it’s advisable to verify the current rates before submitting your application. The fees can be paid online using a credit or debit card during the application process.

Understanding Single-Entry and Multiple Entries

To make an informed decision about which type of e-visa to choose, it’s crucial to understand the difference between single-entry and multiple entries.

  1. Single-Entry E-Visa: A single-entry e-visa allows you to enter Vietnam only once within the specified duration of stay. Once you leave the country, the visa becomes invalid, and you will need to apply for a new visa if you plan to return.
  2. Multiple-Entry E-Visa: A multiple-entry e-visa, on the other hand, allows you to enter and exit Vietnam multiple times within the specified duration of stay. This is especially useful for travelers who plan to visit neighboring countries and return to Vietnam during their trip.

When applying for an e-visa, consider your travel plans and whether you will need to enter Vietnam multiple times or only once. If you’re unsure, it’s recommended to opt for a multiple-entry e-visa to have more flexibility during your trip.

Refund Policy for Cuban Citizens

It’s important to note that the Vietnam e-visa fees for Cuban citizens are non-refundable in any case. If your e-visa application is denied, you will not be eligible for a refund. Therefore, it’s crucial to ensure that all the required documents and information are accurately provided during the application process.

To increase your chances of approval, double-check that you have all the necessary documents, including a valid passport with at least six months of validity, a recent passport-sized photograph, and any additional supporting documents required for your specific visa type.

In the event that your application is denied, you may need to consider alternative options such as applying for a visa through the Vietnamese embassy or consulate in your country. These alternative visa options may have different requirements and fees, so it’s important to research and plan accordingly.

Vietnam e-Visa for Cuban Citizens: Government Website vs Reputable Agencies

As a Cuban citizen, you may be wondering about the best way to obtain your e-visa. We will explore the pros and cons of using the government website versus reputable agencies. By the end, you’ll be able to make an informed decision, ensuring a hassle-free and smooth experience. Let’s dive in!

Convenience and Support:

Government Website:

  • The government website offers a lower fee for e-visa applications.
  • However, it’s important to note that the government website does not provide support. You’ll have to navigate the process on your own.

Reputable Agencies:

  • Reputable agencies charge higher fees, but they take care of your e-visa application on your behalf.
  • Their experienced professionals ensure that your e-visa application is carefully handled and approved, saving you time and effort.
  • They also provide prompt online support, readily answering any questions you may have during the application process.

Application Approval and Timely Delivery:

Government Website:

  • With the government website, your e-visa application goes through the standard approval process, which may take time.
  • It’s crucial to ensure you have all the necessary documents and information to avoid delays.

Reputable Agencies:

  • Reputable agencies have the advantage of experience, increasing the likelihood of your e-visa application being approved.
  • They streamline the process, reducing the chances of errors or omissions that could cause delays.
  • Moreover, reputable agencies prioritize timely delivery, ensuring that you receive your e-visa on schedule.

Additional Services:

Government Website:

  • The government website solely focuses on e-visa application processing and does not offer additional services.

Reputable Agencies:

  • Reputable agencies go the extra mile by offering a range of additional services to enhance your travel experience.
  • They can assist with speeding up immigration clearance, ensuring a seamless entry into Vietnam.
  • If you require a visa urgently, reputable agencies have the resources and connections to expedite the process.
  • Some agencies even provide airport pickup services, making your arrival stress-free.

How Long Does It Take for Cuban Citizens to Get E-Visa Approval?

The processing time for a Vietnam e-visa for Cuban citizens typically takes 3-5 working days. However, it’s important to note that during peak seasons, the processing time may be longer. To ensure a smooth application process, we recommend applying well in advance to avoid any last-minute complications.

It’s crucial to keep in mind that the Immigration of Vietnam, responsible for processing e-visa applications, does not operate on Saturdays, Sundays, Traditional Day of Vietnam People’s Public Security Force (August 19), and National holidays. This means that these days will not be counted towards the processing time.

National Holidays in Vietnam to Note for Cuban Citizens

To help you plan your trip effectively, here is a list of important national holidays in Vietnam that Cuban citizens should take note of:

  1. New Year’s Day (January 1)
  2. Tet Holiday (Varying dates, based on the lunar calendar)
  3. Hung Kings Commemoration Day (April 21)
  4. Reunification Day (April 30)
  5. Labor Day (May 1)
  6. National Day (September 2)

On these holidays, the Immigration of Vietnam will be closed, which means e-visa applications will not be processed. It’s essential to consider these holidays when planning your travel dates to avoid any inconvenience.

What Cuban Citizens Should Prepare to Apply for a Vietnam e-Visa

Before you begin the application process, it’s essential to gather all the necessary documents and information. Here’s a checklist to help you get started:

  1. Valid Passport: Ensure that your Cuban passport has a minimum validity of 6 months from your intended date of entry into Vietnam. It should also have at least two blank pages for visa stamps.
  2. Personal Information: Prepare your full name, gender, date of birth, place of birth, passport number, and nationality. These details are crucial for the application form.
  3. Valid Email Address: Provide a valid email address that you can access regularly. This email will be used for communication regarding your e-visa application.
  4. Valid Credit/Debit Card: You will need a valid payment method to complete the e-visa application process. Ensure that your credit/debit card is active and has sufficient funds.
  5. Temporary Address in Vietnam: Have a temporary address within Vietnam ready, such as the hotel or accommodation you plan to stay at during your visit. This information is required for your e-visa application.
  6. Purpose of Visit and Entry/Exit Details: Clearly state your purpose of visit to Vietnam, along with your planned entry and exit dates. Additionally, provide information regarding the intended entry and exit points or airports in Vietnam.
  7. Current Occupation: Include details about your current occupation, including the name and address of your company, as well as the contact number. This information helps establish your purpose of visit and serves as an assurance to the Vietnamese authorities.

What do Cuban citizens need to upload for the Vietnam e-visa application?

To apply for a Vietnam e-visa, Cuban citizens need to upload two essential documents: a recent portrait photo and a scanned copy of the passport data page. Let’s take a closer look at the requirements for each document.

Requirements for the scanned copy of the passport data page

When uploading the scanned copy of your passport data page, make sure it meets the following requirements:

  1. Full-page scan: Ensure that the entire page, including your photo, personal details, and ICAO lines, is visible in the scan.
  2. Clear and legible: The scanned copy should be of high quality and easily readable.
  3. Color scan: It is preferable to provide a color scan of your passport data page.

By meeting these requirements, you’ll ensure that your application process goes smoothly and your information is accurately recorded.

Requirements for the portrait photo

When uploading the portrait photo for your Vietnam e-visa application, keep in mind the following requirements:

  1. Recent photo: The portrait photo should be recent, ideally taken within the last six months.
  2. Passport-sized photo: The dimensions of the photo should be 4x6cm, similar to a standard passport-sized photo.
  3. Straight look: Ensure that you are looking straight at the camera with a neutral expression. Avoid wearing glasses or any accessories that might obstruct your face.

By following these requirements, you’ll provide a clear and professional photo that meets the criteria for the Vietnam e-visa application.

How to Apply for a Vietnam e-Visa as a Cuban Citizen

Now that you have gathered all the necessary documents and information, follow these simple steps to apply for your Vietnam e-visa:

Step 1: Visit the Official Website:

  • Access the official website of the Vietnamese government that facilitates e-visa applications.

Step 2: Fill in the Application Form

  • Locate the e-visa application form on the website and fill it out accurately.
  • Enter your personal information, passport details, and contact information as requested.
  • Provide your temporary address in Vietnam, purpose of visit, and entry/exit details.
  • Remember to double-check all the information before submitting the form.

Step 3: Upload Required Documents

  • Attach the scanned copies of your passport’s bio information page and a recent passport-sized photograph as per the provided specifications.
  • Ensure that the scanned documents are clear and meet the required format.

Step 4: Make Payment

  • Proceed to the payment section and use your valid credit/debit card to pay the e-visa processing fee.
  • Verify the payment details and complete the transaction securely.

Step 5: Submit the Application

  • Once the payment is successful, submit your e-visa application.
  • You will receive an application reference number or confirmation email, which you should keep for future reference.

Step 6: Monitor Application Status

  • Use the application reference number to check the status of your e-visa application on the official website.
  • It may take a few days for the Vietnamese authorities to process your application.

Step 7: Receive and Print your e-Visa

  • Once your e-visa is approved, you will receive it via email.
  • Download and print the e-visa document, as you will be required to present it upon arrival in Vietnam.
  • Ensure that you carry the printed e-visa with you throughout your journey.

How do Cuban citizens check their e-visa status?

After submitting your Vietnam e-visa application, you may be curious to know the status of your visa. Here is a step-by-step guide on how to check your e-visa status:

  1. Visit the official Vietnam Immigration Department website (
  2. Look for the “Check Visa Status” section on the website’s homepage.
  3. Enter your application reference number, which you received after submitting your application.
  4. Fill in your full name and date of birth as they appear on your passport.
  5. Complete the security check by entering the captcha code provided.
  6. Click on the “Check” button to proceed.

Once you’ve completed these steps, the system will display the current status of your Vietnam e-visa application. It’s essential to check your visa status regularly to stay informed about any updates or changes.

Tips to Increase the Success Rate of E-Visa Applications

  1. Research the requirements: Before starting the application process, it’s vital to understand the specific requirements for Cuban citizens. Make sure you have all the necessary documents, such as a valid passport, a digital passport-sized photograph, and a credit/debit card for payment.
  2. Double-check the information: Carefully review all the information you provide during the application process. Any errors or discrepancies can lead to rejection. Ensure that your personal details, travel dates, and other information are accurate.
  3. Submit complete and clear documents: Ensure that the supporting documents you upload are legible and fulfill the requirements specified by the government. Submitting incomplete or unclear documents may result in rejection. If you’re unsure about any document, seek assistance from a reliable agency.
  4. Follow instructions: Pay close attention to the instructions provided during the application process. Follow them diligently to avoid any mistakes. Even a minor oversight can lead to a rejected application.
  5. Apply in advance: Submit your e-visa application well in advance of your intended travel date. This will allow ample time for processing and any necessary adjustments, minimizing the chances of last-minute complications.

Hassle-Free and Guaranteed Approval: Hiring an Agency

If you want a hassle-free experience with a guaranteed approval rate, hiring a reputable agency is an excellent option. Agencies in Vietnam are well-versed in local rules and regulations, and they understand the intricacies of the e-visa application process. By choosing an agency, Cuban citizens can benefit from the following advantages:

  1. Simple and user-friendly process: Agencies offer a simplified application form and an easy-to-use platform to upload documents. This streamlines the process and reduces the chances of errors.
  2. Friendly and professional support: If you have any questions or concerns during the application process, agencies provide friendly and professional support. They are experienced in handling various scenarios and can guide you through any complications.
  3. High success rate: Reputable agencies have a track record of high success rates. By entrusting your e-visa application to them, you can significantly increase your chances of approval.
  4. Time-saving: Hiring an agency saves you valuable time and effort. Instead of navigating the e-visa process on your own, you can rely on the expertise and efficiency of the agency to handle all the necessary steps.

Getting an Urgent Visa to Vietnam

Sometimes, plans change, and you may find yourself in need of an urgent visa to Vietnam. Cuban citizens have options to expedite the visa process, ensuring that you can embark on your journey promptly.

  • Same-day visa: If you need your visa on the same day, agencies can assist you in obtaining it quickly and efficiently. By submitting your application early in the morning, you can receive your e-Visa by the end of the day, allowing you to proceed with your travel plans without delay.
  • 4-hour visa: For those who require an urgent visa but have a bit more time, agencies also offer a 4-hour visa service. By submitting your application in the morning, you can expect to receive your e-Visa by the afternoon, granting you the flexibility to adjust your travel arrangements accordingly.
  • 2-hour visa: In the most urgent cases, agencies provide a 2-hour visa service. By submitting your application in person at their office, you can receive your e-Visa within just two hours, ensuring that you can catch that last-minute flight to Vietnam.

By availing yourself of these urgent visa options offered by agencies, you can travel to Vietnam without worrying about time constraints or delays.

What to Do After Receiving E-Visa Approval?

Once you receive your Vietnam e-visa approval, it’s crucial to double-check all the details to ensure there are no errors or mistakes. Any discrepancies in your e-visa can lead to complications upon arrival. Take the time to review your personal information, passport details, and travel dates.

After verifying the accuracy of your e-visa, it’s essential to print a copy of it. You will be required to present it upon arrival in Vietnam, so make sure to keep it handy.

To ensure a hassle-free journey, we have prepared a checklist for Cuban citizens after receiving their e-visa approval:

  1. Double-check all the details on your e-visa, including personal information, passport details, and travel dates.
  2. Print a hard copy of your e-visa and keep it with your travel documents.
  3. Familiarize yourself with the immigration procedures at the airport of arrival in Vietnam.
  4. Keep a copy of your travel itinerary and accommodation details.
  5. Ensure that your passport is valid for at least six months from your intended date of departure from Vietnam.
  6. Purchase travel insurance to protect yourself against any unforeseen circumstances.
  7. Research and familiarize yourself with the local customs and regulations of Vietnam.
  8. Stay updated with the latest travel advisories and safety precautions.

By following this checklist, you can ensure a smooth and stress-free travel experience in Vietnam.


Applying for a Vietnam e-visa as a Cuban citizen can be a straightforward process if you follow the right steps. However, to increase your chances of a successful application, it’s advisable to consider hiring an agency. They can provide you with a hassle-free experience, guaranteed approval, and expedited services if needed. By following the tips provided and seeking assistance from a reliable agency, you can obtain your Vietnam e-visa smoothly and embark on your journey with peace of mind.


If you’re a citizen of Cuba planning a trip to Vietnam, one of the first things you need to consider is obtaining an e-visa. The Vietnam e-visa allows you to stay in the country for a specific period of time, and it can be easily obtained through the government website.

If you’re a citizen of Cuba planning to visit Vietnam, you don’t need to go through the hassle of visiting the Vietnamese embassy or consulate to apply for a visa. With the convenience of the Vietnam e-visa, you can easily apply online from the comfort of your own home.

In an exciting development, Vietnam has officially announced an update to its visa policy, granting citizens of Cuba the opportunity to apply for a 90-day e-visa. This new measure, effective from August 15, 2023, aims to facilitate smoother and more convenient travel for Cuban visitors to Vietnam.

Consulate General of Cuba in Ho Chi Minh City (HCMC) Address : 45 Phung Khac Khoan Street, District 1, Ho Chi Minh City (HCMC) Working hours : from Monday to Friday 08:00 – 11:30 and 13:30 – 16:30 Phone : (028) 3829 7350 Fax : (028) 3829 5293 Email : cubacons@hcm.fpt.

Embassy of Cuba in Hanoi Address: 65A Ly Thuong Kiet Street, Hoan Kiem District, Hanoi City, Vietnam. Phone: (+84 – 24) 39424775/ 39425070/ 39425071 Fax: (+84-24) 9422426 E-mail: embassy@cubanembassy.