December 19, 2025
Visa tips

Your Ultimate Guide to Arrival Fast Track at Saigon City’s Int’l Airport (SGN)

Welcome to Vietnam! After a long flight, the last thing you want is to be greeted by a sea of people and a seemingly endless queue. Your adventure is waiting just beyond the arrivals gate, but between you and your first bowl of pho stands one final hurdle: the sea of travelers at the Tan Son Nhat immigration hall. Tan Son Nhat International Airport (SGN) is Vietnam’s busiest gateway, a bustling hub that welcomes millions of travelers each year. For many, the first taste of Vietnam involves long, slow-moving queues at the immigration checkpoint.

But what if you could skip all that? What if your arrival could be as smooth and seamless as the silk lanterns of Hoi An?

This guide is your key to unlocking a stress-free entry into Vietnam. We’ll walk you through every step of the arrival process at Tan Son Nhat, whether you’re an e-visa holder, a visa-free visitor, or using a visa-on-arrival. More importantly, we’ll reveal the secret to bypassing the crowds entirely: the Arrival Fast Track Service. Think of this as your personal VIP pass to start your Vietnamese holiday hours before everyone else.

Let’s get you prepared, informed, and ready to breeze through the airport like a seasoned traveler.

What to Prepare Before Arriving at Saigon City’s Int’l Airport – Tan Son Nhat

A smooth arrival begins long before you land. Proper preparation is the difference between a frantic scramble and a calm, collected entrance. Before you even pack your bags, run through this essential checklist.

1. Passport and Visa: The Non-Negotiables

This is the most critical part of your preparation. Without the correct documents, your trip can end before it even starts.

Passport Validity:

Check your passport’s expiration date. It must be valid for at least six months from your intended date of entry into Vietnam. Airlines are strict about this rule and can deny boarding if you don’t meet this requirement. Also, ensure you have at least two blank pages for the visa stamp and entry/exit stamps.

Your Visa Status:

Understand your visa category and prepare accordingly.

  • E-visa Holder: If you’ve applied for and received an official Vietnamese e-visa online, you are required to print a physical copy. Do not rely on having it on your phone or tablet. Immigration officials will ask for the paper document. Double-check that all the details on your e-visa (full name, date of birth, passport number) perfectly match your passport.
  • Visa-Free Visitor: Citizens from a number of countries (including much of ASEAN and parts of Europe) can enter Vietnam without a visa for a specific period, typically ranging from 15 to 45 days. Verify that your nationality is on the official visa exemption list and be crystal clear about the maximum number of days you’re allowed to stay.
  • Visa-On-Arrival (VOA) Holder: This category requires the most on-the-ground preparation. You must have an Approval Letter (also called a “visa invitation letter”) from a sponsoring agency in Vietnam. This letter is what allows you to get the actual visa sticker in your passport upon arrival. Without this letter, you cannot board your flight.

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2. Accommodation, Flight Info & Trip Details

Keep your travel documents organized and easily accessible. You’ll likely need to present some of this information at immigration.

  • Arrival/Departure Form: While flying, you may be given an arrival/departure card to fill out. Have a pen handy and fill it out completely on the plane to save time later. You’ll need your flight number, passport details, and the address of your first night’s accommodation in Vietnam.
  • Hotel & Tour Information: Have the name, address, and phone number of your hotel ready. It’s wise to have a printed or offline digital copy of your booking confirmation. If you have any onward travel or tours booked, keep that information accessible as well.

3. Financial Preparation

While credit cards are widely accepted in major cities, Vietnam is still very much a cash-centric economy, especially for smaller purchases and at the airport itself.

  • Cash for Visa Stamping Fee: If you are a Visa-On-Arrival holder, this is non-negotiable. You must pay the visa stamping fee in cash. The standard fee is US$25 for a single-entry visa and US$50 for a multiple-entry visa. It is strongly recommended to have the exact amount in US dollars, although Vietnamese Dong (VND) is sometimes accepted. There are no ATMs or credit card machines in the visa-on-arrival area.
  • Local Currency (VND): It’s a good idea to have some Vietnamese Dong for immediate expenses like a taxi, a bottle of water, or a SIM card. You can exchange a small amount of money at the airport upon arrival, though rates are often better in the city.

4. Understanding Vietnam’s Customs Regulations

To avoid any issues at the final checkpoint, be aware of what you can and cannot bring into the country.

Duty-Free Allowances:

  • Alcohol: 1.5 liters of spirits (over 20% alcohol content) or 2 liters of wine/beer (under 20% alcohol content).
  • Tobacco: 200 cigarettes or 20 cigars or 250 grams of tobacco.
  • Cash: You must declare any cash exceeding US$5,000 (or its equivalent in other currencies).

Prohibited and Restricted Items:

  • Prohibited: Weapons, explosives, narcotics, anti-government materials, and pornography are strictly forbidden.
  • Restricted: Drones require a permit to be brought into Vietnam. If you are carrying prescription medication, keep it in its original packaging along with a doctor’s prescription.

About Saigon City’s Int’l Airport – Tan Son Nhat (IATA: SGN, ICAO: VVTS)

Tan Son Nhat is not just an airport; it’s the primary aviation gateway to the southern half of Vietnam. Located just 7 kilometers from the city center (District 1), it’s remarkably close to the action, making your transfer into the heart of Ho Chi Minh City relatively quick and easy.

The airport has two main terminals:

  • T1 – Domestic Terminal: For all flights within Vietnam.
  • T2 – International Terminal: This is where you will arrive. It’s a modern, multi-level facility.

The terminals are a short walk from each other, so if you have a connecting domestic flight, the transfer is straightforward.

Transportation to the City Center

Once you exit the customs area and enter the public arrivals hall, you have several reliable options to get to your hotel.

Ride-Hailing Apps (Grab/Gojek):

The most popular and affordable choice.

  • How it works: Use the app to order a car/motorbike from the designated pickup zone.
  • Cost: ~100,000 – 150,000 VND to District 1.

Reputable Taxis (Vinasun or Mai Linh):

A reliable and straightforward option.

  • How it works: Go to the official taxi stand outside. Insist the driver uses the meter.
  • Cost: ~150,000 – 200,000 VND to District 1 (plus a 10,000 VND airport fee).

Airport Bus (Route 109):

The best choice for budget travelers.

  • How it works: Look for the yellow bus at the terminal exit.
  • Cost: ~20,000 VND per person.

How to Navigate Saigon City’s Int’l Airport: For E-visa & Visa-Free Visitors

If you have your e-visa printed or are from a visa-exempt country, your path through the airport is the most direct. Here’s your step-by-step guide:

1. Arrival and Disembark:

Follow the signs for “Arrivals” and “Immigration.” The walk from the gate can sometimes be long, so be prepared.

2. Arrival Immigration Checkpoint:

This is your first and most significant hurdle. You’ll enter a large hall with dozens of immigration counters. Look for the lanes designated for “All Passports” or sometimes specific lanes for “E-visa.” Queue up, and when it’s your turn, hand your passport and your printed E-visa (if applicable) to the immigration officer. The officer will check your documents, take your photo, stamp your passport, and hand it back to you.

3. Baggage Claim:

After clearing immigration, head down the escalators to the baggage claim area on the ground floor. Look for the large screens to find which carousel has the luggage from your flight.

4. Customs Check:

With your luggage in hand, you’ll proceed to the final checkpoint: customs. If you have nothing to declare, you can walk through the Green Channel. If you are carrying items that need to be declared (like large amounts of cash), you must go through the Red Channel.

5. Exit the Airport:

Congratulations! You are officially in Vietnam. You will exit into the bustling arrivals hall, where you’ll find currency exchange counters, SIM card vendors, and a an exit to your transportation.

Note for E-visa and Visa-Free Visitors

  • PRINT YOUR E-VISA: We cannot stress this enough. An electronic copy on your phone is not sufficient. You need the physical paper.
  • CHECK YOUR STAMP: Before walking away from the immigration counter, glance at the stamp in your passport. Make sure the date of entry is correct. For visa-free travelers, the officer will also stamp the date by which you must exit the country.

How to Navigate Saigon City’s Int’l Airport: For Visa-on-Arrival Holders

If you are using a Visa-On-Arrival, your process has an extra, crucial step right at the beginning. This is often where the longest delays occur.

1. Arrival and Disembark:

As you head towards the main immigration hall, you must look for a different counter first.

2. Landing Visa / Visa-on-Arrival Counter:

DO NOT go to the main immigration queues. Instead, look for the sign that says “Landing Visa” or “Visa On Arrival.” This counter is located to the side of the main immigration area. This is where you will get the actual visa sticker.

3. Submit Paperwork:

At this counter, you need to submit the following documents to the officer:

  • Your original passport.
  • Your printed Visa Approval Letter.
  • Your completed NA1 form (the Vietnamese Visa Application Form).
  • One passport-sized photo (4×6 cm).

4. Wait and Pay:

After submitting your documents, you’ll be directed to a nearby waiting area. The officers will process your application, and when it is complete, your name will be announced over a speaker. Simply go to the payment window, pay the stamping fee in cash (US25orUS50), and you will receive your passport back with your new Vietnam visa inside.

5. Arrival Immigration Checkpoint:

Now you can proceed to the main immigration queues just like e-visa and visa-free travelers. Hand your newly visa’d passport to the officer to get your entry stamp.

6. Baggage Claim & Customs:

From here, the process is the same: collect your bags and clear customs.

Note for Visa-on-Arrival Holders

  • CASH IS KING: Remember, no ATMs or card payments are available at the visa counter. Bring exact USD cash.
  • HAVE EVERYTHING READY: Have your approval letter, completed NA1 form, and photo ready to go. Fumbling for documents will only slow you down.
  • BE PREPARED TO WAIT: The VOA counter is notoriously slow, especially if several flights arrive at once. Wait times of 45 minutes to 2 hours are common during peak periods.

How to Skip Queuing at the Arrival Immigration Checkpoint?

Reading about the long queues and potential for delays might feel discouraging. But what if you didn’t have to deal with any of it?

The answer is the Arrival Fast Track Service at Saigon City’s Int’l Airport.

This premium service is designed to eliminate every single waiting point of the arrival process. It’s a VIP experience that escorts you through special priority lanes, turning a potentially stressful 1-2 hour ordeal into a breezy 10-15 minute walk-through.

How Does the Arrival Fast Track Service Work?

The process is remarkably simple and elegant.

1. Meet and Greet:

As you step off the plane into the terminal, a professional, English-speaking staff member will be waiting for you, holding a welcome sign with your name on it. This happens right at the air bridge or at the entrance to the immigration hall.

2. Personal Escort:

Your personal escort will greet you and take your passport and visa documents. You no longer have to worry about where to go or what to do.

3. Priority Processing:

👉 For E-visa/Visa-Free Visitors: Your escort will guide you directly to a special, empty priority lane at the immigration checkpoint. You’ll bypass the entire queue, get your stamp in minutes, and be on your way.

👉 For Visa-on-Arrival Holders: This is where the service is truly invaluable. You hand your VOA paperwork (passport, approval letter, photo, and stamping fee) to your escort. They will handle the entire visa stamping process for you at the Landing Visa counter while you relax in a designated waiting area. Once your visa is ready, they will bring your passport back to you and then escort you through the priority immigration lane. You skip two long queues instead of one.

4. Final Steps:

After clearing immigration, your escort will guide you to the baggage claim and can even assist you with your luggage through customs and out to your pre-arranged transportation.

What are the Benefits of Using the Arrival Fast Track Service?

The advantages go far beyond just saving time.

  • Reclaim Your Vacation Time: Why waste the first hours of your trip standing in a queue? With Fast Track, you can be on your way to your hotel while other passengers are still waiting. That means more time for your first delicious bowl of pho or a refreshing poolside drink.
  • Eliminate Stress and Confusion: After a long flight, navigating a foreign airport can be overwhelming. The Fast Track service removes all guesswork and anxiety.
  • Personalized, Professional Assistance: Having a dedicated, English-speaking expert guide you through the process is incredibly reassuring, especially for first-time visitors, families with young children, or elderly travelers.
  • Avoid Hassles: Don’t have the correct photo size? Forgot to fill out the NA1 form? No cash for the stamping fee? The Fast Track team can help sort out these minor issues on the spot.
  • Start Your Vacation in Style: It’s the ultimate way to begin your trip—with a feeling of ease, comfort, and VIP treatment.

How to Book the Arrival Fast Track Service?

Booking your VIP welcome is straightforward.

  • Step 1: Fill out the form online. Provide your flight details, arrival date and time, and the names of the passengers.
  • Step 2: Pay for the service. Secure payment is typically handled online.
  • Step 3: Receive confirmation. You’ll get an email confirming your booking along with clear instructions on where to meet your representative upon arrival.

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Additional Tips for a Smooth Arrival at Saigon City’s Int’l Airport

  • Get a Local SIM Card: After clearing customs, you’ll see several kiosks from major providers like Viettel, Mobifone, and Vinaphone. For a very reasonable price, you can get a tourist SIM with enough data to stay connected, use maps, and book rides.
  • Stay Hydrated: The walk through the airport can be long, and Ho Chi Minh City’s weather is often hot and humid. Grab a bottle of water after you exit customs.
  • Be Aware of Your Surroundings: Like any major international airport, the arrivals hall can be crowded and chaotic. Keep a close eye on your belongings.
  • Have Your Hotel Address in Vietnamese: Having your destination address written in Vietnamese can be very helpful for your taxi or Grab driver.

Your journey to Vietnam should be filled with excitement, not queues. Prepare in advance, consider a service that puts your time first, and step into an unforgettable adventure from the moment you land. Welcome to Vietnam—your seamless arrival awaits.

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